Pathmaker • Privacy

Privacy Policy

This Privacy Policy explains how Pathmaker collects, uses, and protects personal information when you visit our website or communicate with us.

Last updated: 1 January 2026

By using this website or sharing information with us, you agree to this Privacy Policy. If you do not agree, please do not use this site or submit personal data to us.

1. Who we are

Pathmaker (“Pathmaker”, “we”, “us”, or “our”) is a boutique partner for foreign founders, remote workers, business owners, and retirees who want to build a compliant, long-term presence in Indonesia. We operate primarily from Indonesia and may collaborate with trusted Partners in other jurisdictions.

2. Information we collect

We may collect the following categories of information:

2.1 Information you provide directly

For example when you:

  • fill in a contact or “get started” form;
  • book a call or send us a WhatsApp message;
  • respond to questionnaires or share documents for a proposal; or
  • enter into an Engagement Letter with us.

This may include your name, email address, phone number, nationality, residence, occupation, business profile, and any other information you choose to share about your plans in Indonesia.

2.2 Information collected automatically

When you browse our website, we may automatically collect certain technical data, such as:

  • IP address and approximate location;
  • device type, browser type, and operating system;
  • pages visited, time spent, and referring URLs; and
  • cookie identifiers or similar technologies.

2.3 Information from third parties

In some cases, we may receive information from Partners, such as notaries, immigration providers, or payment processors, where this is necessary to deliver services you have requested, or to comply with legal obligations.

3. How we use your information

We use personal information for the following purposes, where permitted by applicable law:

  • to respond to enquiries, consultation requests, and support questions;
  • to evaluate your situation and prepare proposals or Engagement Letters;
  • to deliver services under an Engagement Letter, including coordinating with Partners and government agencies;
  • to maintain records required for compliance and auditing;
  • to improve our website, copy, and client experience; and
  • to send you relevant updates, insights, or invitations, where permitted and with an easy option to opt out.

Depending on where you are located, our legal basis for processing personal data may include:

  • your consent (for example, when you subscribe or request a call);
  • the need to perform a contract or take steps at your request before entering into a contract;
  • our legitimate interests in running and improving our business; and
  • compliance with legal obligations, including KYC, tax, and regulatory requirements.

5. Cookies & similar technologies

We may use cookies, pixels, or similar technologies to understand how visitors interact with our website, to remember preferences, and to measure the performance of our content and campaigns.

You can control cookies through your browser settings. If you disable some or all cookies, parts of the site may not function correctly.

6. How we share information

We do not sell your personal data. We may share information with:

  • trusted Partners (such as notaries, law firms, tax advisors, or visa providers) where reasonably necessary to deliver services you request;
  • technology providers (such as hosting, email, CRM, analytics, and payment processors) who help us operate our business; and
  • authorities or other parties where required by law, regulation, court order, or to protect our rights or those of others.

Where we share data with Partners, we seek to ensure that they only use it for the relevant purpose and protect it appropriately.

7. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by law, regulation, or professional obligations. The exact retention period may vary depending on:

  • the nature of the engagement;
  • statutory limitation periods; and
  • regulatory requirements in Indonesia or other jurisdictions.

8. Your choices & rights

Depending on the laws that apply to you, you may have the right to request access to, correction of, or deletion of your personal data, or to object to certain types of processing.

You can also:

  • unsubscribe from marketing communications at any time by following the instructions in the message; or
  • contact us directly if you wish to update your details or limit how we use them.

9. How we protect information

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no system or transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International transfers

Because Pathmaker works with clients and Partners across borders, your information may be stored or processed in countries outside your own, which may have different data-protection laws. Where required, we take steps to ensure that such transfers comply with applicable legal requirements.

11. Children

Our website and services are not directed at children under 18 years of age, and we do not knowingly collect personal information from them. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last updated” date above and, where appropriate, highlight the changes on this page.

13. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: